Cookie Policy

Last updated: January 1, 2025

This Cookie Policy explains how JoJexa Aqua Solutions ("we," "our," or "us") uses cookies and similar technologies when you visit our website at jojexagaroq.org. This policy describes what cookies are, how we use them, the types of cookies we use, and how you can control your cookie preferences.

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how users interact with their sites.

Cookies contain information that is transferred to your computer's hard drive or mobile device storage. They help us recognize your device and store some information about your preferences or past actions on our website.

2. How We Use Cookies

We use cookies for several purposes to enhance your browsing experience and improve our services:

  • Essential Functionality: To ensure our website functions properly and securely
  • User Experience: To remember your preferences and settings
  • Performance Analysis: To understand how visitors use our website
  • Service Improvement: To identify areas for website enhancement
  • Communication: To remember your consent preferences

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions. The website cannot function properly without these cookies.

Examples: Session management, security tokens, consent preferences

Duration: Session or up to 1 year

Performance and Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and if users get error messages. This helps us improve our website performance and user experience.

Examples: Google Analytics, page load times, user journey tracking

Duration: Up to 2 years

Functional Cookies

These cookies allow our website to remember choices you make and provide enhanced, more personalized features. They may be set by us or by third-party providers whose services we have added to our pages.

Examples: Language preferences, region selection, form auto-fill

Duration: Up to 1 year

4. Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages. We use several third-party services that may set cookies:

  • Google Analytics: For website traffic analysis and user behavior insights
  • Google Maps: For displaying our workshop location and directions
  • Bootstrap CDN: For website styling and functionality
  • Social Media Platforms: For social sharing buttons and embedded content

These third parties may use cookies to collect information about your online activities across different websites. We do not control these cookies and recommend reviewing the privacy policies of these services.

5. Cookie Duration and Storage

Cookies can be categorized by their lifespan:

  • Session Cookies: Temporary cookies that are deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period or until manually deleted

Most of our cookies are persistent and remain on your device for periods ranging from 30 days to 2 years, depending on their purpose. Essential cookies for consent management are stored for up to 1 year to remember your preferences.

6. Managing Your Cookie Preferences

You have several options for managing cookies on our website:

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can:

  • Block all cookies
  • Block third-party cookies
  • Delete existing cookies
  • Receive notifications when cookies are being set
Opt-Out Tools

For analytics cookies, you can opt out using these tools:

  • Google Analytics Opt-out Browser Add-on
  • Your Ad Choices (for advertising cookies)
  • Network Advertising Initiative opt-out tool

7. Browser-Specific Instructions

Here's how to manage cookies in popular browsers:

  • Chrome: Settings > Privacy and Security > Cookies and other site data
  • Firefox: Preferences > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

Please note that disabling certain cookies may affect the functionality of our website and your user experience.

8. Mobile Device Cookie Management

On mobile devices, cookie management varies by browser and operating system:

  • iOS Safari: Settings > Safari > Block All Cookies
  • Android Chrome: Chrome app > Settings > Site settings > Cookies
  • Mobile Firefox: Firefox app > Settings > Data Management > Cookies

9. Impact of Disabling Cookies

While you can browse our website with cookies disabled, some features may not work properly:

  • Contact forms may not function correctly
  • Your preferences won't be remembered between visits
  • Some interactive features may be unavailable
  • Website performance may be reduced

10. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our website with a new "Last updated" date.

We encourage you to review this policy periodically to stay informed about how we use cookies and protect your information.

11. Contact Us About Cookies

If you have questions about our use of cookies or this Cookie Policy, please contact us:

  • Email: [email protected]
  • Phone: +60 5 1419 97140
  • Address: Jalan Teknologi 3/6, Taman Sains Selangor, Kota Damansara, 47810 Petaling Jaya, Selangor, Malaysia

Our team is available to help you understand our cookie practices and assist with any concerns you may have about your privacy and data protection.

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